OVERSEAS SHIPPING SERVICE
Online shopping is now available for the client living abroad.
＜How to use＞
◎Step1
When overseas customers access “Kuretake Official Online Shop”, the “World shopping BIZ”navigation cart is displayed, which is multilingualized on the top page and target item details page.
◎Step2
When selecting the item to be purchased, a pop-up screen is launched, enter color, size, quantity, message and click on the “Add to Cart” button.
◎Step3
The purchase price is displayed. After entering the address, we will shift to the accounts pages. “World shopping BIZ” who received your order will be purchased on behalf of “Domingo Online Store”. And we will inform you the first settlement amount. We will ship items from “Kuretake Official Online Shop” to domestic bases of “World shopping BIZ”. Then the second settlement amount will be announced.
※First settlement amount = Total product price + Purchase agent fee (10% of product price)
◎Step4
When the item is shipped from “Kuretake Official Online Shop” to the domestic base of “World Shopping BIZ”, the settlement amount will be announced. Second settlement amount = international shipping fee (determined according to the weight and delivery area of the order item and option fee for packing etc)
◎Step5
We deliver goods to custermers handed overseas via the “World shopping BIZ” logistics ststem.
＜Fee＞
WorldShopping will charge 10% service on the “Total Product Price”*. Once we deliver the product to WorldShopping, you will receive another payment request from WorldShopping containing International Shipping Fee, Handling Fee and Other Fees (If any). See WorldShopping Fees （ https://worldshopping.force.com/help/s/topic/0TO2u000000TnIdGAK/お支払い費用について?language=en_US ） for details. *Total Product Price=(Product Price + Domestic Shipping Fee in Japan).
＜Payment＞
About Overseas Delivery You can request "Worldshopping'' to buy itmes on behalf of you and to have them shipped. WorldShopping purchases Japanese products on your behalf and delivers them around the world. →Explore How WorldShopping Purchases and Delivers As Your Agent to know more.
＜For International Customers＞
As WorldShopping buys a product on behalf of the customer, we can not accept any changes in the order such as (order cancellation, returns) once an order has been placed with WorldShopping. We request your understanding of the issue and please confirm all the product details before placing the order. For more details, see here: https://www.worldshopping.global/en/help/faq/
＜About inquiries＞
Basically, inquiries to our shop will be handled in Japanese only. Please understand that we cannot respond to inquiries in other languages. You can contact WorldShopping from the following links.
WorldShopping Contact English
WorldShopping Contact English
WorldShopping Contact (Simplified Chinese) https://worldshopping.force.com/help/s/contactsupport?language=zh_CN
WorldShopping Contact (Traditional Chinese) https://worldshopping.force.com/help/s/contactsupport?language=zh_TW
WorldShopping Contact (Korean)
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How to translate and use Kuretake online store
We recommend using Google Chrome's translation function.
procedure
1.Access Kuretake online store with Google Chrome.
2.Select Translate on the right side of the address bar.
・Right-click anywhere on the page and select Translate to [language].
3.Select the language you want to use.