Terms of service

Online Shop Terms of Service

These Terms of Service (hereinafter referred to as "these Terms") set forth the conditions for use of the online shop (hereinafter referred to as the "Service") provided by Kuretake Co., Ltd. (hereinafter referred to as "the Company") on this website. All users (hereinafter referred to as "Users") shall use the Service in accordance with these Terms.

Article 1 (Application)

These Terms shall apply to all relationships between Users and the Company in connection with the use of the Service.

The Company may establish various rules and provisions regarding the Service in addition to these Terms, including rules for use (hereinafter referred to as "Individual Provisions"). Regardless of their title, these Individual Provisions shall constitute part of these Terms.

In the event that the provisions of these Terms conflict with the provisions of the Individual Provisions referred to in the preceding paragraph, the provisions of the Individual Provisions shall take precedence, unless otherwise specified in the Individual Provisions.

Article 2 (Membership Registration and Changes)

Membership registration is completed when a person wishing to register agrees to these Terms, applies for membership registration by the method specified by the Company, and the Company notifies the applicant of approval. Membership registration procedures must be carried out by the person who is to become the member; registration by proxy is not permitted under any circumstances. The Company may decline applications from persons whose membership has previously been revoked, or from other persons the Company deems unsuitable. In addition, membership services are intended for general consumers only. Companies in the same industry as the Company, as well as retailers, agencies, and other business partners, along with their family members and related parties, are strictly prohibited from registering as members. If such registration is found to have occurred, the Company will delete the membership information if it determines such registration to be inappropriate.

If the Company determines that an applicant for membership registration falls under any of the following circumstances, the Company may decline to approve the application for membership registration, and shall not be obligated to disclose the reasons therefor:

The applicant has provided false information in the application for membership registration
The application is from a person who has previously violated these Terms
The Company otherwise determines that membership registration is not appropriate

When carrying out the membership registration procedure, please carefully read the input instructions and accurately enter the required information in the designated input form. Special symbols, old-style kanji characters, and Roman numerals cannot be used when registering membership information. If such characters are registered, the Company will make the necessary changes.

Members shall promptly notify the Company in the event of any change to information previously submitted to the Company, such as name or address.

The Company shall not be liable for any damages arising from a failure to update registration information. Please note that even if registration information is updated, any transactions already processed prior to the update will be conducted based on the information that was registered before the update.

Article 3 (Management of User ID and Password)

Users shall manage their own User ID and password for the Service at their own responsibility.

Under no circumstances may a User transfer or lend their User ID and password to a third party, or allow them to be shared with a third party. The Company shall treat any login made with a combination of User ID and password that matches the registered information as use by the User who registered that User ID.

The Company shall bear no responsibility for any damages arising from the use of a User ID and password by a third party, except in cases where the Company has acted with intent or gross negligence.

Article 4 (Sales Contract)

In the Service, a sales contract is formed when a User submits a purchase request to the Company and the Company notifies the User of its acceptance of that request. Ownership of the relevant product shall transfer to the User at the time the Company hands the product over to the delivery carrier.

The Company may cancel the sales contract referred to in the preceding paragraph without prior notice to the User in any of the following cases:

The User has violated these Terms
Delivery of the product cannot be completed due to an unknown delivery address or prolonged absence of the recipient
The Company otherwise determines that the relationship of trust between the Company and the User has been damaged

Matters concerning payment methods, delivery methods, cancellation of purchase requests, and return procedures related to the Service shall be governed by methods separately determined by the Company.

Article 5 (Intellectual Property Rights)

The copyrights and other intellectual property rights in product photographs and other content provided through the Service (hereinafter referred to as "Content") belong to the Company or other legitimate rights holders, such as content providers. Users may not reproduce, republish, modify, or otherwise make secondary use of such Content without authorization.

Article 6 (Prohibited Acts)

Users shall not engage in any of the following acts when using the Service:

Acts that violate laws and regulations or public order and morals
Acts related to criminal activity
Acts that infringe upon copyrights, trademark rights, or other intellectual property rights contained in the Service
Acts that destroy or interfere with the functions of the Company's servers or network
Acts that make commercial use of information obtained through the Service
Acts that may interfere with the Company's operation of its services
Unauthorized access, or attempts thereof
Acts of collecting or storing personal information about other Users
Acts of impersonating other Users
Acts of providing direct or indirect benefits to antisocial forces in connection with the Company's services
Any other acts that the Company deems inappropriate

Article 7 (Suspension of Service Provision)

The Company may suspend or discontinue all or part of the provision of the Service without prior notice to Users if it determines that any of the following circumstances apply:

When performing maintenance, inspection, or updates of the computer systems related to the Service
When provision of the Service becomes difficult due to force majeure events such as earthquakes, lightning, fire, power outages, or natural disasters
When computers or communication lines are stopped due to an accident
When the Company otherwise determines that provision of the Service is difficult

The Company shall bear no responsibility whatsoever, regardless of the reason, for any disadvantage or damage suffered by Users or third parties as a result of the suspension or discontinuation of the Service.

Article 8 (Restriction of Use and Deletion of Registration)

The Company may, without prior notice, restrict a User's use of all or part of the Service, or delete a User's registration, if any of the following applies:

The User has violated any provision of these Terms
It is discovered that there are false statements in the registered information
The credit card registered by the User as a payment method has been suspended
There has been a failure to fulfill a payment obligation such as fees
There is no response from the User for a certain period of time following contact from the Company
There has been no use of the Service for a certain period of time since the User's last use
The Company otherwise determines that the use of the Service is not appropriate

The Company shall bear no responsibility for any damages incurred by a User as a result of actions taken by the Company pursuant to this Article.

Article 9 (Withdrawal)

If a member wishes to withdraw from membership, the member must personally complete the withdrawal procedure. Withdrawal becomes effective upon completion of the prescribed withdrawal procedure.

Article 10 (Disclaimer of Warranty and Limitation of Liability)

The Company does not warrant that the Service is free of defects in fact or in law (including defects, errors, or bugs related to safety, reliability, accuracy, completeness, validity, fitness for a particular purpose, security, and the like, as well as infringement of rights).

The Company shall bear no responsibility for any damages incurred by Users arising from the Service. However, in cases where the contract between the Company and a User regarding the Service (including these Terms) constitutes a consumer contract as defined by the Consumer Contract Act, this disclaimer shall not apply. Even in such cases, the Company shall bear no responsibility for damages arising from special circumstances (including cases where the Company or the User foresaw or could have foreseen the occurrence of such damages) resulting from a breach of contract or tort due to the Company's negligence (excluding gross negligence).

The Company shall bear no responsibility whatsoever for any transactions, communications, or disputes arising between a User and another User or a third party in connection with the Service.

Article 11 (Changes to Service Content)

The Company may, at its own discretion, change or discontinue all or part of the Service (including the abolition of points, suspension of point awarding, or changes to the point award rate or usage rate) without prior notice, and shall bear no responsibility for any damages incurred by Users as a result. Please refer to the relevant page for details regarding the points service.

Article 12 (Changes to the Terms of Service)

The Company may change these Terms at any time without notifying Users, if the Company deems it necessary. If a User begins using the Service after a change to these Terms, that User shall be deemed to have agreed to the revised Terms.

Article 13 (Handling of Personal Information)

The Company shall appropriately handle personal information obtained through the use of the Service in accordance with the Company's "Privacy Policy."

Article 14 (Notices and Communications)

Notices or communications between Users and the Company shall be made by methods determined by the Company. Unless a User submits a notice of change in accordance with a method separately determined by the Company, the Company shall treat the currently registered contact information as valid and send notices or communications to that contact information, and such notices or communications shall be deemed to have reached the User at the time of transmission.

Article 15 (Prohibition of Transfer of Rights and Obligations)

Users may not transfer their position under the usage contract, or any rights or obligations under these Terms, or points earned through the Service, to a third party, nor may they provide them as collateral.

Article 16 (Governing Law and Jurisdiction)

These Terms shall be governed by and interpreted in accordance with the laws of Japan. The application of the United Nations Convention on Contracts for the International Sale of Goods shall be excluded with respect to the Service.

In the event of any dispute arising in connection with the Service, the court having jurisdiction over the location of the Company's head office shall be the exclusive agreed jurisdiction court.